PRIVACY POLICY

1. WHAT INFORMATION DO WE COLLECT?

We may collect personal information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Property address or project location

• Details about your construction, remodeling, repair, or service request

• Any photos, messages, or information you submit through our website, forms, phone calls, emails, or text messages

We may also collect basic website usage information, such as your browser type, device type, pages visited, referring website, and general interaction with our website.

2. HOW DO WE USE YOUR INFORMATION?

We use the information we collect to:

• Respond to your questions or service requests

• Provide estimates, consultations, scheduling, and customer support

• Communicate with you about your project or requested service

• Send appointment reminders, follow-up messages, and service-related updates

• Improve our website, services, advertising, and customer experience

• Maintain business records and comply with legal obligations

If you provide your phone number and consent to receive text messages, we may use your number to send service-related text messages, appointment reminders, estimate follow-ups, and customer communication related to Mahfoud Construction.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We do not sell your personal information.

We may share limited information with trusted service providers who help us operate our business, such as website hosting providers, customer relationship management systems, scheduling tools, email providers, phone/text messaging platforms, payment processors, analytics providers, or advertising platforms.

These providers are only given access to information needed to perform services for our business.

SMS Privacy Notice: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.

We may also disclose information if required by law, court order, legal process, or to protect our rights, safety, property, customers, or business operations.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. Our website may use cookies, pixels, analytics tools, or similar technologies to understand how visitors use the website, improve performance, measure advertising results, and provide a better user experience.

These tools may collect information such as pages visited, device type, browser type, general location, and interactions with our website.

You can usually control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Mahfoud Construction primarily operates in the United States. However, some of our website, hosting, software, analytics, communication, or business service providers may process or store information on servers located outside your state or outside the United States.

By using our website or submitting information to us, you understand that your information may be processed where our service providers operate.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to inquiries, maintaining business records, resolving disputes, complying with legal obligations, and improving our operations.

If you request that we delete your information, we will make reasonable efforts to do so, unless we need to keep certain information for legal, accounting, business, or compliance purposes.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, misuse, loss, disclosure, or alteration.

However, no website, internet transmission, phone system, text messaging system, or electronic storage method is 100% secure. We cannot guarantee absolute security.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on where you live, you may have the right to request access to, correction of, or deletion of certain personal information we have collected about you.

You may also request that we stop contacting you for marketing purposes.

To make a privacy request, contact us at:

Email: office@mahfoudconstruction.com
Phone: (404) 276-7366

If you receive text messages from us, you can opt out at any time by replying STOP. For help, reply HELP or contact us directly.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Some browsers offer a “Do Not Track” feature. Because there is no consistent industry standard for responding to Do-Not-Track signals, our website may not respond to those signals at this time.

You can still control cookies and tracking through your browser settings or device settings.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC RIGHTS?

If you are a California resident, you may have additional rights under California privacy laws, including the right to know what personal information we collect, request deletion of personal information, request correction of inaccurate information, and opt out of certain types of sharing.

Mahfoud Construction does not sell personal information.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, or privacy practices.

When we update this Privacy Policy, we will revise the “Effective Date” at the top of this page.

11. SMS/TEXT MESSAGING DISCLOSURE

By submitting a form, requesting an estimate, calling us, or otherwise providing your phone number and agreeing to receive text messages, you consent to receive SMS/text messages from Mahfoud Construction.

Messages may include appointment reminders, estimate follow-ups, service updates, project communication, and customer support messages.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP or contact us at (404) 276-7366 or office@mahfoudconstruction.com.

Consent to receive text messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.